Refund policy

RETURNS & EXCHANGES

We want you to feel just as good in your STÜDIO27 pieces as we do creating them. If something isn't quite the right fit, we're happy to help make the process simple and easy.

Please review the guidelines below before starting a return or exchange.

RETURNS

If your order isn't the perfect fit, you can return or exchange unworn, unwashed items within 30 days of delivery.

Items must be returned in their original condition with all original tags attached. Items that have been worn, washed, altered, damaged, or are missing tags are not eligible for return or exchange.

All approved returns will be issued as STÜDIO27 store credit. We do not offer refunds to the original form of payment.

To start a return, please contact us at hi@studio27xo.com. Once your return is approved, return instructions and the return address will be provided.

EXCHANGES

Exchanges are available within 30 days of delivery and are subject to availability.

To request an exchange, please contact us at hi@studio27xo.com with your order number and the item or size you'd like to exchange. Once approved, return instructions and the return address will be provided.

If your requested item or size is unavailable, STÜDIO27 store credit will be issued instead.

DAMAGES & ISSUES

Please inspect your order upon delivery. If you receive an item that is defective, damaged, or incorrect, please contact us at hi@studio27xo.com as soon as possible with your order number and photos of the item and packaging so we can review the issue and make it right.

FINAL SALE

Items marked Final Sale are not eligible for return or exchange.

Gift cards are also non-refundable and cannot be exchanged for cash.

RETURN QUESTIONS

You can always contact us at hi@studio27xo.com with any questions regarding returns or exchanges.

Please review our size guide before placing your order to help ensure the best fit.

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